I ordered a Magsafe case for my Pro Max in September and there has been no update on the order. Has anyone else received a delay or an update?
Hi there, could you please offer us your order number? We will help you check about it. Thanks.
PITAKA ORDER # 114-3292910-0807426
TaylorsHardware Amazon order
Hi there, sorry that the official team can’t handle Amazon orders directly due to empowerment limits. I have forwarded your request to the Amazon colleagues. They will contact you soon. Thanks.
seamed to be an amazon issue. Heard multiple excuses, wrong warehouse, bad address, etc,etc
So I reordered directly through the website. Hope that speeds things up.
Hi Taylor, thanks for your trust in PITAKA.
Sorry about your unpleasant experience on Amazon.
We noticed your order on our official website has been processed. We will follow your order with close attention.
Please feel free to contact us if you have any question. Thanks.
We expect to hear your review with photos about the MagEZ Case 2 for your new iPhone 😄
It says it is with WINIT, a Chinese shipping company. Is there a tracking number for it?
Hi Taylor, WINIT is our warehouse management agent in the USA. According to the latest shipping information, the agent has handed over your package to USPS. The tracking number is sent to you with a shipping information email. Please feel free to contact us if you haven’t received it. Thanks.